refund

Claim a Full Refund Within 14 Days

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Why is bilingua-spt.com appearing on my bank statement?

If bilingua-spt.com appears on your bank statement, it indicates that you’ve bought a membership from bilingua.net. A welcome email with your login credentials for bilingua.net was sent to you after the transaction. Please verify your inbox for this email.

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FAQ

Find information on frequently asked questions here

Bilingua is learning software with which you use to easily learn a new language! Utilize our e-learning solution, and learn using the latest interactive learnings techniques. Learn anytime, anywhere, all you need is a internet connection. Earn achivements by completing courses and compete with your friends and family! Bilingua combines the latest learning techniques with the latest computer solution.

If bilingua-spt.com appears on your bank statement, it indicates that you’ve bought a membership from bilingua.net.

A welcome email with your login credentials for bilingua.net was sent to you after the transaction. Please verify your inbox for this email.

There are several ways in which you can cancel your membership on our website:

- Log in to your account, go to your Profile, and click “Cancel Membership” button

- Go to “Cancel Membership” page of your account and click the “Cancel Membership” button

- Cancel it directly through this support page. To do this, go to the section titled “Find Your Membership” and enter your email and the last 4 digits of your credit card in the dedicated fields. Click the “Search” button, and you will easily find your membership. Then, click the offered “Cancel Membership” button

- Simply contact our support agents and request membership termination


Please reach out to customer support if you experience issues finding your login credentials.

Email: [email protected]

Phone: +45 89 88 49 90

Our customer support team operates Monday through Friday, from 08:00 AM to 04:00 PM (+2 GMT). We aim to address your questions within 48 hours during weekdays and are closed on weekends.

An invoice is automatically generated for each credit card billing, and you can find it in 'My Account > Orders'.

Yes, we guarantee a full refund on any order if you request it within 14 days of buying.

We trust that you will be pleased with your order, but if there is an issue, you have 14 days to request a refund. Any other concerns will be reviewed by customer support and resolved on a case-by-case basis.

Please contact customer support to make your refund request.

Email: [email protected]

Phone: +45 89 88 49 90

Our customer support team operates Monday through Friday, from 08:00 AM to 04:00 PM (+2 GMT). We aim to address your questions within 48 hours during weekdays and are closed on weekends.

Contact

For any questions or concerns, please contact our team.